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The Cyber Knight Rises: Defending your Digital Realm

By |2024-03-18T15:34:19-04:00October 24th, 2023|Cyber Security Awareness, Webinars|

Lights. Camera. ACTION! It’s time to secure your screen! October is Cybersecurity Awareness Month — Your chance to sharpen your cybersecurity skills, learn ways to avoid security threats and have some fun while you’re at it!

We have been rolling out the red carpet to share helpful tips and resources to help you stay safe and secure, whether at work or at home. Our own Cyber Security Experts starred in our premier of: THE CYBER KNIGHT RISES: Defending the Digital Realm on Tuesday, October 24, 2023 @ 2 PM EST.

Cybercrime is Rising and you need to be Prepared

Since the inception of the Covid pandemic, there has been a surge of cyberattacks in Canada. Cybercrime has become more popular with criminals. Malicious Hackers are using sophisticated techniques to personalize their attacks by grabbing your information from your social media accounts. These attacks range from CERB Fraud emails to CRA scam text to Revenue Canada fake calls.

You must continue to check of any vulnerabilities in your systems in a continuous basis in order to minimize. You must teach your employees the important cybersecurity skills needed in order to combat these hackers from taking advantage of you. The last thing you need is to pay millions of dollars to a hacker to get your data from a ransomware attack!

No Company is Safe without Protection

90% of successful network breaches were caused by user error, meaning your employees! No industry is safe from cyber security threats – even experts like us are targeted by cyber criminals. If you missed our premier, don’t worry you can still view the recording. We recommend this to keep you and your team safe from the threat of the web. You might want to take notes on this recording due to the length of the video. We hope these tips are helpful to your company’s cybersecurity. With these tips, your company will have an advantage over others.

Talking Points:

  • The Cyber Security Landscape

  • Current Data Breaches and Compromises

  • Passwords and Password Managers

  • Enable MFA

  • Software Updates

  • Recognizing and Reporting Phishing

  • Using AI Tools Securely

  • Protecting Against Compromises

The Consequences of an Underprotected Company:

  • Lost Revenue

  • Unwanted Expenses

  • Compromising business’ reputation

  • Potential loss of business from future customers

  • Manipulation, loss or even destruction of your data

The Cyber Knight Rises: Defending your Digital Realm

I am convinced that there are only two types of companies: those that have been hacked and those that will be. And even they are converging into one category: companies that have been hacked and will be hacked again.

Robert Mueller, Former FBI Director
The Cyber Knight Rises: Defending your Digital Realm

E-Tech Ranked Second Year in a row among Elite Managed Service Providers 2023 NextGen 101 List

By |2024-03-20T18:16:38-04:00July 5th, 2023|About Us, Awards, Managed IT Services|

Toronto, ON – July 5, 2023 – E-Tech was named as one of the world’s premier managed service providers on the prestigious Channel Futures 2023 NextGen 101 rankings again for a second year in a row.

The NextGen 101, an MSP 501 list, honors industry-leading managed service and technology providers that are driving a new wave of growth and innovation for the tech channel via the groundbreaking solutions they deliver to their customers. Many of these MSPs generate recurring revenue from cloud, security, unified communications, and other solutions to small, medium and large clients. These MSPs – based on their growth, drive and innovation – represent the future of the technology channel and IT industry. This year’s NextGen 101 winners were selected from applications received for the 2023 Channel Futures MSP 501.

Channel Futures is pleased to name E-Tech #61 in the ranking for the 2023 Next Gen 101.

We are so honoured to receive this award for the second year in a row,” said Ian Evans, CEO & President of E-Tech. “A big thanks to my employees, without their dedication and passion everyday, this wouldn’t be possible.” Channel Futures strives to ensure their partner communities are recognized for what they do best and creates programs that recognize their contributions to the IT industry. The NextGen 101 represents that effort.

I love following these companies and talking with their owners,” said Jeff O’Heir, Channel Futures senior news editor and manager of the MSP 501. “They’re excited about the latest technologies, embrace innovation, and often bring new sales and marketing strategies to the table. Many of them quickly move into the MSP 501 list where they have an even bigger impact on the industry.

The Channel Futures NextGen 101 represents some of the fastest-growth and high-potential MSPs in the market today. These companies are providing innovative approaches to customer solutions and partner engagement never seen before. They truly represent the future of the channel. As the technology industry and channel enter a very challenging market, channel leaders are looking for ways to accelerate growth,” said Robert DeMarzo, vice president of content for Informa Tech Channels.

The data collected by the annual NextGen 101 and MSP 501 drive Channel Futures’ market intelligence insights, creating robust data sets and data-based trend reports that support our editorial coverage, event programming, community and networking strategies and educational offerings.

About Us:

E-Tech has been providing system support and information technology consulting services to our clients since 2005. We attribute our strength and success to our close working relationship with each and every one of our clients – regardless of size. We design our services specifically to help our clients succeed in today’s complex business environment, keeping in mind our client’s goals, objectives, and bottom lines. Since our inception, we have been establishing a strong bond with small to medium businesses and not-for-profits by delivering cyber security protection, website hosting services, IT support solutions, and website design services.

About Informa Tech:

Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector. We help drive the future by inspiring the Technology community to design, build and run a better digital world through our market-leading research, media, training and event brands. Every year, we welcome 7,400+ subscribers to our research, more than 3.8 million unique visitors a month to our digital communities, 18,200+ students to our training programs and 225,000 delegates to our events.

Phishing Attacks are on the Rise! How to Spot a Sophisticated Phishing Attack

By |2023-05-09T12:58:36-04:00May 9th, 2023|Cyber Security Awareness, IT Support|

What is phishing? In terms of cyber security, when we talk about phishing, we aren’t talking about spending hours on a lake trying to snag the biggest bite. It’s much more sinister than that.

Phishing is a type of social engineering attack often used to steal a user’s data, often including login credentials and credit card numbers.

It occurs when an attacker – pretending to be a trusted entity – tricks a victim into opening an email, instant message, or text message, opening an attachment, or entering their credentials into a fake login page.


Why is this important? Because phishing attacks remain on the rise, year after year. According to Statista.com, almost 350 billion emails are estimated to be sent daily in 2022. What is really shocking with this stat is that over half of all emails sent contain some sort of malware, ransomware, spyware, etc.

Email phishing remains a top security threat. Now more than ever, phishing attacks are even harder to spot. Cyber thieves are using information that companies have gathered on you by means of the Dark Web, and they’re using social media to personalize their attacks against you, your customers and your business.


Just like it is recommended that you take at least 20 seconds to wash your hands to avoid germs, we recommend you take at least 20 seconds to review each email to avoid falling victim to a phishing scam. We call this Good Email Hygiene.

It’s obviously important to have good email hygiene! But it is a lot easier said than done. So, how can we have good email hygiene?

Here are seven ways you can protect yourself from phishing scams:

Look for examples like “Dear valued customer, Dear id number, dear sir, hello madam.” Any of these greetings are a sign of a cyber attack because hackers like to send a batch of thousands of emails at time. They can buy these huge email lists from the dark web, and they just don’t have the patience or even the need to learn everyone’s names, especially when they can have the same success without as much detail.

The first part of the email address may be legitimate, but the last part might be off by letter or may include a number in the usual domain. An example of this – we are all shopping from home now more than ever before on sites like amazon… As we know, amazon sends notification emails as your purchase is being processed, and the hackers know this as well. They imitate amazon emails all the time, but you can tell it’s a phishing scam simply by checking the from address for a misplaced letter in the domain.

Phrases like “You’ve won! Click here to redeem prize,” or “We have your browser history pay now or we are telling your boss.” With phrases like these, the hackers are basically trying to trick you right away. They’re trying to create a sense of panic because the longer you look at the email, the more likely you’ll be able to figure out that it’s a scam.

Mouse over the link and see if the destination matches where the email implies you will be taken. The actual URL will either pop-up as you are hovering or display at the bottom left corner of your screen. If you are not familiar with the URL, do not click it.

It’s no longer a case of a hacker not knowing proper English with all these spelling mistakes in their scam emails. It’s actually about the email spam filters. Microsoft, Google, Apple, they all do a great job catching most phishing scams, but the ones with spelling errors tend to slip through because the filters see mistakes as a sign it was made by a human.

Any webpage where you enter personal information should have a url with https://. The “s” stands for secure. What we’re talking about here is if a url has HTTPS, any information that’s being entered into the website is being encrypted. If there are any hackers lurking on that website, they won’t know what’s being written because of the encryption. If you’re on a website that has only HTTP, any and all information entered is in simple/plain text, meaning no encryption.

Attachments containing viruses might have an intriguing message encouraging you to open them such as “Here is the Schedule I promised.” Never click on an attachment from an unknown or unreliable source, especially if you are not expecting one. If you do, you run the risk of having malware installed on your device. If it is possible that the email is legitimate, check with the sender directly by different means to confirm they sent you an attachment before opening it.

Want to get your business started on the path to better cyber resilience? Contact us about our Managed Services to find out about our best Cyber Security Solutions!

Protect Your Loved Ones From Romance Scams This Valentine’s Day

By |2023-02-10T13:01:03-05:00February 10th, 2023|Cyber Security Awareness, Dark Web Monitoring, Uncategorized|


When you hear “romance scam” you may think of a little old lady falling for the classic “Nigerian Prince” scam. But romance scams have become far more complex and difficult to recognize, adapting to today’s online dating landscape. With the popularity of platforms like Match.com, Tinder, and Bumble, scammers have set their sights on these popular apps and even social media.

In fact in the United States, consumers have lost $770 million to fraud scams started on social media in 2021, according to the Federal Trade Commission (FTC). In the first half of 2021, the FBI Internet Crime Complaint Center (IC3) received over 1,800 complaints related to online romance scams, resulting in losses of approximately $133.4 million.

In Canada, based on fraud reports to the Canadian Anti-Fraud Centre (CAFC), romance scams were responsible for the second highest amount of fraud-related dollar loss in 2021. These scammers are using advanced methods to appear legitimate and trick people into trusting them.

Romance scams can be part of a much larger cybercriminal ecosystem. International cyber gangs will even use dating sites to recruit victims as “money mules” and use them to unknowingly launder funds, according to AARP.

Often, scammers prey on victims experiencing loneliness, which has not been uncommon during COVID-19 pandemic lockdowns. If your friend or relative has started a new online relationship, or even if they’ve been in one for several months, it’s important to check in and look for any red flags.

Some red flags may include:
  • A request for money. A request for money is a major red flag of a scam. Scammers may pressure you into sending money for “urgent” matters, such as medical expenses. They may also say it’s for a plane ticket to visit you. Never send money to someone you haven’t met in person. Scammers may also ask for payment in the form of pre-loaded gift cards or wire transfers.
  • They may often make and break promises to come see you in person. The person claims to live far away, overseas, or be in the military.
  • The relationship is moving fast and the person professes love quickly.
  • There’s pressure to move the conversation off the platform to a different site or want to continue the conversation through text. Dating platforms search for scammers on their sites. Scammers will want to move their victim off-platform to avoid any detection.
If you believe a loved one is the victim of a scam, it is important for them to take the following steps:
  • Cease communications with the scammer immediately and take note of any identifiable information you may have on them, such as their email address.
  • Contact your bank or credit card company if you’ve given them money.
  • Report the scammer if in the United States to the FTC and the FBI.
  • Report the scammer if in Canada to your local police and also the CAFC.
  • Notify the website or app where you met the scammer.

Remember that romance scams can happen to anyone at any age and falling for a scam is nothing to be ashamed of. By speaking out, reporting scams, and encouraging others to do the same, you can help protect others from becoming victims. While you’re at it, watch the Tinder Swindler, which is about a guy that scammed Woman out of millions of dollars, it’s a NEW Documentary on Netflix. For more information, please feel free to Contact Us.


5 Online Scams to Look Out For This Holiday Season

By |2022-12-07T14:03:14-05:00December 7th, 2022|Cyber Security Awareness, IT Support, National Cyber Security Awareness Month|

Holiday season is the universal time for giving, family & friends, and showing people how much you care for them. However, holiday season is also the time for scams. It is no secret that criminals will attack you when you are most vulnerable. Holiday season is a time where you are thinking of everything but security, whether physically or online, and that makes it the perfect time for criminals to strike. This holiday season keep a look out for the 5 most popular scams circulating around the internet!

1. E-Cards & Fake Gift Cards
gift card

Around this time, it is expected to be receiving holiday greeting cards from your loved ones, businesses, business partners and the like, and you may be sending them off yourself. We all know that gift cards are a perfect gift as well. Especially now, e-cards and gift cards are being sent virtually, typically by email. Cyber criminals are aware of this booming business, and they are going to capitalize. It is not just a possibility that you’re going to receive scam e-cards & gift cards, you should expect it. Before clicking on any free offer you receive in your email, always check the validity of the sender first. Send a quick but separate thank you email/text/call to the sender to check the validity.

2. Fake Package Delivery Notices
package scam

Online shopping has truly become the norm. It is the safest way for businesses to stay open during a global pandemic. And as resilient and COVID-19 is, there is no way it could stop the resiliency of the holiday season! What online shopping means however, is delivery notifications. We get so many that we can get numb to them, but it’s a perfect opportunity for cyber criminals to sneak right under your nose. Fake scams can come in many forms! SMS Text message scams, like that one shown in the picture above, are popular. Clicking on a fraudulent link can compromise your phone and any apps that you have downloaded. Email phishing remains to be the #1 reason cyber attacks occur. Typically, businesses will send notifications via email, but you can be sure there are fraudulent links lurking in your inbox that look just like the real thing. Clicking on a link in a scam email can come with real consequences: you can download ransomware on to your computer, you can be tricked into giving out credentials, download keylogging software… Really whatever the cyber criminal chooses.

3. Copycat Websites

Copycat website are not new on the internet, but it is still one of the most common used tools for cyber criminals, and worse, one of the most fallen for tricks. Victims of these scams can have no idea that they are not on the website they believe they are on. Cyber criminals will imitate the most used websites like Facebook, Amazon, Twitter, Email logins, etc. In the image above, we can see how these websites can get. How can you distinguish between real and a copycat? If you are a frequent visitor to the real website you might be able to notice the few nuances by simply looking, but clear cut signs of a fraud can be found in the website’s URL, its content, and its links. If you come across a fake website by accident, it is possible that you have already been compromised simply by being on the page. Best practices would be to exit the page immediately, then run your system’s antivirus and antimalware.

4. Fake Online Advertisements
amazon scam

Cyber criminals are so cunning and have gotten so smart that they can slip past even the smartest company’s protocols and precautions. Be on the lookout for fake advertisements while you search your favourite search engines. Cyber criminals have started using search engine ads to promote their fake websites to the top of the search. In the example shown, we can see an absolutely perfect advertisement scam of the amazon website. This ad is harmless if no one clicks on the link, but it’s so well done that a majority of people will find no reason not to click on it. Only when you get on the website can you start to deduce if it is fake, using the tools outlined in the last example.

5. Charity Donation Scams
charity scam

During the holiday season and the season of giving, we are reminded to open our hearts to the less fortunate. While it’s always great to give to charity, cyber criminals have no censorship to what is beyond their limits. Charity scams certainly start to take the stage at this time of year. How do you make sure you are donating to the right charity? Double check to see if the charity is registered. The Canadian Government has an A-Z index that is reliable, and American charities are listed on varies indexes, a popular one being GuideStar.

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