iMIS Consulting

Here to help you Succeed

As an Authorized iMIS Consultant (AiC), we are trained, certified, and authorized to provide consulting services for iMIS. We have a dedicated team of Certified iMIS Administrators (CiA) and Certified iMIS Professionals (CiP) that have helped hundreds of companies in a variety of iMIS projects both big and small for 30+ years. Our company specializes in consulting and day-to-day technical support and issue resolution for iMIS.

Here to Help you Succeed

Our Consulting Services

iMIS Consulting Benefits

Support
Support

Support

Our team of experienced iMIS technicians are always here when you need support. We go beyond product support as we collaborate with you to help solve your specific business problems in the most efficient way. Whether you need us to temporarily fill in while you hire for a vacant position or need short-term assistance to complete a critical project, we are here to help. You can contact our help desk 7 am – 6 pm EST Monday through Friday, and for critical emergencies we are on call and available 24/7. Our company is committed to 30/2/24 which means that tickets are assigned within 30 minutes, ticket replies are within 2 hours, and ticket updates happen every 24 hours until resolved.

Training
Training

Training

Empowering the end-user with knowledge helps your organization operate smoother. We help our clients to learn approaches for documentation and training. If we can help by training your staff to manage certain tasks within iMIS, we will. We currently train in person or online in areas such as: accounting adjustments, month-end processing, setting up new dues processes, batch processing, events, product setup, emailing from within iMIS, and iEmail.

Monitoring
Monitoring

Monitoring

It is important that you do not have downtime on your website since many people visit your site to manage memberships and dues renewals. We have 24/7 monitoring of iMIS websites, and we check for issues and resolve them before you even notice.

Ready to contact us for your iMIS Consulting needs?

Ready to contact us for your iMIS Consulting needs?